Help

Support

Need help with Locatr? Email locatr@nilsf.de. Put these details in your message:

• Your device and iOS version.
• The Locatr version, from the bottom of Settings in the app.
• What you did and what happened. If a link gave no places or the wrong places, include the link.

Common questions

How do I add places?

In Instagram, TikTok, Safari, or another app, tap Share and choose Locatr. You can also paste a link in the app. Locatr tells you when the places are on your map.

Why did a link give no places?

Locatr can read only public posts and pages, so a private, deleted, or region-locked post usually gives no places. A post can also name no specific place.

How do I delete my data?

Open Settings in Locatr and tap Delete account. The Privacy Policy lists what this deletes.